Atandra Burman, Director of Product & Program Management at Y Media Labs, shares the keys to agency-client relationships, how to execute customer research effectively and best practices for communicating throughout the product lifecycle.
- Why do companies such as Home Depot, The North Face, and First Republic partner with agencies such as Y Media Labs? (4:00)
- What are the most important aspects of a successful agency relationship and project? (6:00)
- What’s a case study that illustrates clear understanding and mutual business value in a successful agency relationship? (8:30)
- What is like to execute a lean user research process as an agency? (10:50)
- What are the best communications practices throughout the project lifecycle? (16:05)