Samuel Clemens, Founder and Chief Product Officer at InsightSquared, discusses the purpose and implementation of process in product management and how his approach differs from our past guest, David Cancel.
- What have been the key lessons he’s learned in his experience creating process and participation (take your notebooks out for this one!)? (5:15)
- Samuel repeatedly emphasizes autonomous product teams and a customer-centric perspective. What makes his perspective different from other product leaders like David Cancel? (22:45)
- Samuel believes in a core customer-centric focus, what is the ideal process to surround and amplify this focus? (26:05)
- What dashboard or feedback loops does Samuel put in place to insure his processes are working? (28:00)