(1:30) What is personalization and why is it important to product managers?
(3:27) How can personalization provide value to users?
(5:27) In what industries can personalization be applied?
(8:01) What are the methodologies companies are using to bake personalization into their products?
(10:25) What is the future of personalization?
What Justin is reading
Men We Reaped Jesmyn Ward