Getting Out of the Office is Product Management

Aarron Walter, VP of Design Education at InVision, discusses making informed design decisions based on customer feedback and scaling best practices across an organization.

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(3:25) Why is talking to customers a central focus when it comes to experience design?
(5:00) Does working at a remote company make talking to customers easier or more difficult?
(6:50) What are some best practices for implementing process in remote organizations?
(8:40) What are the biggest challenges of getting out of the office? 
(12:00) How does Aaron train colleagues and stakeholders to execute the process of soliciting customer feedback?
(13:20) How will design leadership shape companies as they begin to adopt lean methodologies?
(14:45) What can users expect from InVision in the near future?
What Aaron is Reading:
Sketching User Experiences: Getting the Design Right and the Right Design (Interactive Technologies)
Gamestorming: A Playbook for Innovators, Rulebreakers, and Changemakers
The Doodle Revolution: Unlock the Power to Think Differently